CRM is a critical part of attracting new customers to the organisation. CRM platforms are needed to handle this issue effectively and reliably. Both Zoho CRM and Odoo are excellent options for CRM.
If you're looking to complete business management software that covers everything from sales and marketing to accounting and project management and associated tasks, then Odoo is the best option. The Zoho CRM system, on the other hand, cannot be used for complex operations, including those of large corporations. Odoo, on the other hand, can be tailored to handle any type of company operation, regardless of the size of the company.
In contrast to Zoho, Odoo has a vibrant developer community that actively contributes to the platform's growth and improvement through new add-ons, blogs, and other means. There are also more than 25,500 applications available to help users run their businesses more effectively through the Odoo community. Additionally, Odoo's community edition is free, making it ideal for small businesses with a limited number of users and employees. While the subscription-based Zoho CRM is significantly more expensive than the Odoo Enterprise Edition, which is designed for medium- and large-sized businesses, the Odoo Enterprise Edition is free.
Originally developed in 1996, Zoho CRM has since shifted its focus to the cloud-based SaaS model in its most recent incarnation. More than 30 applications are included in the Zoho CRM application, which is used to manage business operations. A cloud-based version of the platform is also available, as is a mobile version for users on the go. To make things even more convenient, subscriptions are also available. As long as the user limit does not exceed 10, this does not apply. Since Zoho CRM is a cloud-based service with four editions, users can choose which one they need based on their business needs.
It is a highly customizable open-source business management software that can be used in a variety of ways, each of which has its own dedicated module. In addition, there are two editions of Odoo that can be used by the user, one of which is the free community edition, which is limited to failures and does not allow for any customizations to be made to the software. The enterprise edition, on the other hand, is jam-packed with features and allows for complete customization. However, there is a license fee associated with it. The functionality of Odoo depends largely on the type of hosting you need, which can be on-premises, cloud-based, or SaaS (dedicated server, shared server, or a combination of the three). Your needs and operational parameters may also factor into the hosting options. Aside from that, you can rely on the support team at any time for help with Odoo-related issues thanks to a community of Odoo experts and consultants. More than 27,000 supporting applications have been developed by this community to help you run your company to your exact specifications.
Odoo Support is a central point of contact to talk to any time you have a business question. The customer support teams are available 24/7 - we are here to help you whenever and wherever, take a look at our customer service page.